Careers

About Twindom
Twindom supplies 3D scanners and 3D printing services to the 3D photography market.  Beyond 3D printing, we believe everyone in the world will one day have a 3D model of themselves as part of their digital identity for applications in online shopping, (virtual fitting), virtual reality (be yourself), gaming (play as yourself), health and fitness (monitor your body image) and many more. We are focused on building tools and services that empower all of these applications.

Company Facts
-Founded in 2012
-Profitable

We are looking for like-minded individuals who…

Seek to be World Class – Our career goals involve becoming amongst the best in the world at what we do; we are fully aware that to become the best it takes an immense amount of time and effort which we take as an invitation instead as of a hurdle.

Get shit done – We take great personal pride in facing off against challenges and time pressures and knocking through them out of sheer force of will.

Love to learn – We love to take on new roles outside of our realm of comfort for the sake of learning.

Thirst to build products customers love – We build products that put smiles on people’s faces. Upset customers upset us deeply.

Believe you have to act differently to stand out – Only that which is different is ever noticed.

Open Positions

Demand Generation Manager (Berkeley, CA | Full time)

Responsibilities

  • Own and drive execution of digital customer acquisition
  • Setup ways to track performance of campaigns and total customer acquisition cost
  • Allocate marketing resources to test new acquisition channels and scale up ones with positive ROI
  • Manage existing SEO, SEM, email and affiliate campaigns
  • Write marketing copy and create landing pages
  • Help fill in missing sales/marketing collateral

It might be a match if you have:

  • B.A./B.S. degree or equivalent
  • 2-4 years experience marketing a new technology product
  • Experience marketing to SMBs/photography businesses/entrepreneurs
  • Experience using a marketing automation platform (Hubspot/Marketo/Pardot etc.)
  • Have built a successful marketing campaign
  • Are data driven
  • Excellent written and verbal communication skills
  • The ability to triage competing priorities
  • Feed off of measuring your KPI’s and crushing your goals

Bonus

  • Startup experience
  • Have used Hubspot
  • Knowledge of 3D printing and 3D scanning

Apply by sending an email with your resume to careers@twindom.com

Customer Support (Berkeley, CA | Full time)

Responsibilities

  • Onboard new customers and answer any ongoing support/technical questions related to them using their 3D scanner successfully
  • Answer questions related to the status of customer 3D print orders and coordinate with operations teams for placing re-work and reprint orders and updating statuses
  • Manage software subscriptions and make sure customers feel comfortable using the software interface
  • Write documentation/record screencaps regarding any customer facing issues that occur

It might be a match if you have:

  • B.A./B.S. degree or equivalent
  • 1-3 years of experience supporting a technology product
  • Have experience making video tutorials and writing support documentation
  • Have a flexible schedule
  • Excellent written and verbal communication skills
  • The ability to triage competing priorities
  • Feed off of measuring your KPI’s and crushing your goals

Bonus

  • Startup experience
  • Have worked with a technical hardware product
  • Familiar with PuTTY, WinSCP and Teamviewer
  • Experience with a ticketing system (Freshdesk, Zendesk etc.)
  • Knowledge of 3D printing and 3D scanning

Apply by sending an email with your resume to careers@twindom.com