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Why shouldn’t I use a handheld scanner to scan people?

You won’t be able to scan kids, pets and some adults due to movement. Handheld scanners require that customers remain motionless for upwards of a few minutes or the 3D scan will not process properly. Some adults are capable of standing still for this period of time, but from our experience pets and kids are not. The slow scan time of a handheld scanner also means it is only feasible to capture ~6 scans/hour.

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Is 3D photography easy to do? Do I need to be technically inclined?

Operating the Twinstant Mobile is simple. We have tackled and solved all of the most difficult technical problems that come with 3D scanning and printing to create a truly turnkey full-body scanning system, so you can focus on scanning as many customers as possible. The Twinstant Mobile can be transported in the back of a car, set up in less than an hour with a single screwdriver, and operated with just a few clicks of a mouse. If you are comfortable operating a computer, you will be comfortable using the Twinstant Mobile.

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Where is the full color 3D printing done?

The 3D printed figurines are made by one of our approved full color 3D print partners around the world. When an order is placed, a 3D print partner is selected based on current lead times, pricing, and proximity to the final customer. This way your customer can get their 3D portrait as fast as possible.

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What do I need to know about customs and duties on the 3D figurines?

Depending on the destination country of the order, duties and taxes may be assessed upon importation. The 3D figurines are made out of a full-color sandstone material. When shipped via Expedited International Shipping, the full-color sandstone 3D prints are classified under HS code 9503002900. When shipped via Standard International Shipping, the full-color sandstone 3D prints are classified under HS code 6809900000 / 680990008.

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