We have produced extensive troubleshooting tools and documentation for quick diagnoses and fixes. In more complicated scenarios you may email or call Twindom support (premier phone support is free for the first month). If a problem cannot be resolved using the documentation/troubleshooting tools, it can almost always be fixed remotely by our support staff using a Remote Desktop application. In the event a component needs replacing, the Twinstant Mobile was designed to make part replacement a straightforward process, so replacement should be pain-free.
Twindom Knowledge Base
What do I do if the Twinstant Mobile stops working?