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International Considerations
Are there special power and connectivity requirements when operating the Twinstant Mobile outside the United States?

Without the lighting kit: The Twinstant requires either…. TWO dedicated 120V/15A circuits or a SINGLE dedicated 120V/20A circuit. International transformers are available to convert from 240V. With the lighting kit: The Twinstant requires either… TWO dedicated 120V/15A circuits or a SINGLE dedicated 120v/25A circuit. International transformers are available to convert from 240V. The Twinstant Mobile can take captures without an Internet connection; however, a reliable Internet connection is required to sync the offline captures stored on the supplied laptop with the Twindom Platform.

How much does it cost to ship 3D prints to international addresses?

International shipping rates vary by order and are quoted at the time of purchase. Depending on the country, these rates start at $9.50 per package.

What do I need to know about customs and duties on the Twinstant Mobile?

Every country has different customs laws that you are responsible for looking into prior to purchasing a Twinstant Mobile. The Twinstant Mobile is classified under HS code 9006.59.9100.

How long does it take for 3D figurines to ship internationally?

All 3D figurines are automatically routed to your closest full color print partner and then either bulk shipped directly to you or drop shipped to your customers. For example, if your business is based in Europe all of your prints will be sent through our European print partner. Please inquire for pricing.

Can the 3D portraits be shipped to international customers?

Yes, with the exception of countries not serviced by regular carriers due to international policies, trade embargoes and economic sanctions. 3D portraits shipped internationally may be subject to additional duties and taxes.

What do I need to know about customs and duties on the 3D figurines?

Depending on the destination country of the order, duties and taxes may be assessed upon importation. The 3D figurines are made out of a full-color sandstone material. When shipped via Expedited International Shipping, the full-color sandstone 3D prints are classified under HS code 9503002900. When shipped via Standard International Shipping, the full-color sandstone 3D prints are classified under HS code 6809900000 / 680990008.